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What products does this data transfer apply to? If you need to exercise your rights to access your personal data, contact us as described in the Microsoft Privacy Statement at. Microsoft Corporation or its affiliates will process and protect your personal information in accordance with the Microsoft Privacy Statement. What happens when my data is transferred?įor this product to work as expected, Microsoft needs to transfer your data for processing to a location in another country or region where Microsoft operates, including - but not limited to - the United States. For info on returning a product to the Microsoft Store, see. Refer to the terms of use for your product for refund eligibility. If you do not agree to the data transfer, you can choose to stop using the product. Refer to your product documentation for info on what data is processed by Microsoft (and not locally in the app or on the device) for the products listed below. When using Microsoft products that are specifically offered in China, Microsoft will transfer some of your data from China to another country or region to process the data and to make it possible for the product to work as expected. You can reset the machine back to factory settings by following the steps in Reset or reinstall Windows.įor a local account on Windows 10, version 1803 or later, follow the instructions in Reset your Windows local account password.įor help with your PIN, see Reset your PIN when you aren't signed in to Windows.Why does my data need to transfer from China to another country when I use this Microsoft product? For a domain account you need help from your system administrator.įor a local account on Windows 10, prior to version 1803, unfortunately there's no way to recover a lost password. If you only see the Password icon, you have either a domain (work or school) account or a local account. Go to the reset password page and follow the instructions. If you see the Microsoft account icon, you're using a Microsoft account. Choose the step below based on the type of account you have.įor a Microsoft account, you can reset your password. If that doesn't work, try these steps to find out what kind of account you have.įrom the sign-in screen, select Sign-in options.

If you're having problems signing in to a Windows 10 computer, try this first: Enter your password with the onscreen keyboard. Find it by selecting Ease of Access on the lock screen.